Remember all the resources here are inspired by the University of Virginia’s Darden Business School.IITE Institute
Balsamiq is a rapid wireframing platform that enables you to quickly put together low-fidelity mockups, collaborate, control versions, and run user-tests.
Collaboration & Journey Mapping
Trello is a straightforward project management and collaboration platform. You can organize your projects into boards and post “cards” to keep all project contributions organized. Trello is a visual system that is instantly recognizable and can be deployed immediately. Also, great for facilitating in-person or even remote brainstorming sessions!
Confluence is a powerful all-in-one collaboration platform. You can create and store all of your project documentation as a team, collaborate by providing feedback and leading group discussions, and keep track of iterations all in one place.
Prototyping & Collaboration
Marvel offers a flexible system for rapidly creating interactive prototypes. The drag-and-drop features make it easy to move from static design to mimicking real-time interactivity. You can also deploy your prototype to a variety of devices with native functionality. In addition to creating rapid prototypes with Marvel, you can also collaborate with team members, stakeholders, and users to add comments and annotations directly to your interactive prototype.
Built as an extension of the Business Model Canvas, Canvanizer is a simple to use mapping software that can be used for many different areas of your project including the customer journey.
Alex Cowan has developed an integrated online system for applying today’s best practices in Design Thinking, Lean, Agile, and UX. He offers several templates (like the Personas Template) all free and all integrated seamlessly into the Venture Design Process.
HubSpot’s MakeMyPersona is a unique online persona generator. The tool asks you a succession of key questions about your persona (kind of like survey) and the output is an editable Word Document you can continue to customize for your persona(s).
A big part of creating actionable personas is creating actionable data during interviews. Ideally, you’ll conduct interviews in person, but when it’s necessary to collect information remotely, Typeform is an elegant alternative. More dynamic than a standard online survey, Typeform flows like a live Q&A session.